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Keith and Mari Nichols, Carlsbad

My family and I worked with Jojo on the sale of our home in 2016 and purchase of a new home late last year. Throughout the process Jojo went above and beyond what would be expected of any realtor. On the sale side, she helped with taking care of small fixes (she actually fixed stuff herself), staging our home, generating a ton of interest and most of all she has a great attitude – she was always available to us for whatever we needed. We had offers within days of our first open house. Not only is Jojo highly knowledgeable of the housing market, she also knows construction. On the purchase side, she was able to easily spot out potential problems immediately upon walking into a home (electrical, foundational, code violations, etc.). She guided us through a very difficult housing market in which there were numerous offers on every home, all cash buyers and investors that we couldn’t compete with. When we finally found “the one,” we were able to beat out eight offers without having the highest or best offer, thanks to her creativity and the relationship she was able to establish with seller and seller’s agent. We never once doubted that Jojo was always working in our best interest. She handled everything for us; meeting with inspectors, contractors, vendors of all types, down to writing letters to sellers on our behalf. The current trend for many is to reduce the involvement of realtors from buying/selling process. We would not be where we are today if we had taken this route. We will always consider Jojo our realtor of record and a close friend.